Refunds and cancellation

1. Current commercial status

This website does not currently publish a standard self-service subscription offer or a general refund schedule. Any paid offer will disclose its price, billing interval, delivery timing, renewal, cancellation, and refund terms before payment.

2. How to cancel

To cancel, use any cancellation control available in the customer account or email Serve@npsayu.com from the account email. Include the account holder name and enough invoice information to identify the subscription, but do not send a full payment-card number.

The cancellation terms presented for the purchase determine when access and future renewal charges end. If a written offer or checkout provides an account cancellation control, customers may also use that control.

3. Refund requests

Submit a refund request to Serve@npsayu.com from the account email and include enough invoice information to identify the charge. Eligibility is governed by the terms presented before payment and applicable law.

Requesting cancellation alone does not create a refund. Rights that cannot legally be limited remain unaffected.

4. Product and third-party losses

Any refund exclusions will be disclosed in the applicable purchase terms. Nothing on this page limits rights that cannot be waived under applicable law.

EVERPEAK INC does not reimburse trading losses, third-party account balances, market losses, digital-asset transfers, taxes, or fees charged by an independent broker, exchange, data vendor, bank, or network.

5. Duplicate, incorrect, or unauthorized charges

Report a suspected duplicate, incorrect, or unauthorized charge promptly to Serve@npsayu.com. Include the charge date, amount, payer name, account email, and transaction reference. EVERPEAK INC may request reasonable information to verify the account and investigate with the payment provider.

6. Access after payment

The applicable offer will state when software access is expected after successful payment. If access is not provisioned within the stated period, contact support so the payment and account status can be checked. Do not make a second purchase to solve a provisioning delay unless support instructs you to do so.

7. Approved refunds

An approved refund is submitted to the original payment method when possible. The payment provider or financial institution controls the time required for the credit to appear. EVERPEAK INC will confirm the refund submission or explain the decision using the contact information associated with the request.

8. Billing contact

Billing and cancellation requests may be sent to Serve@npsayu.com.